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Products
1. Civil Engineering Testing Instruments
  Geotechnical Testing
  Structural and Materials Testing
2. Material Testing Equipment
  Fire Testing
  Battery Products Chemical Products Furniture
  Universal Testing Machines
  - Static Testing Machines
3. Transducer & Data logger
  Strain Gauge
  Transducers
  Data Acquisition System
  Vehicle Examination
  Museum Environmental Monitoring
4. Teaching and Research Laboratory Equipment
  
  Fluid Mechanics Advanced Fluid Mechanics Fluid Machine Thermodynamics Heat Transfer Renewable Energy Refrigeration & Air Conditioning Chemical Engineering Unit Operations Biochemical Engineering Water Treatment Applied Hydraulics & Hydrology Educational Food Technology Irrigation Water Management Internal Combustion Engine Process Control Teaching System Statics & Vibrations Fluid Science Engineering Fundamentals Machine Elements Naval Architecture
5. Digital Platform
  
  Online Monitoring Platform Smart Building Operating System
6. Industrial Testing
  
  Metal Testing Wood Testing Infrared Testing
7. Environmental Testing
  
  Wood Testing
8. Mobile impact crusher
  
  Mobile impact crusher
9. Device Diagnostic Tool
  
  Electronics Diagnostic
Industry
1. Roads, Bridges, Airports, and Railways Engineering
2. Building and Infrastructure

Community
About

400-700-9998

中文

Enquiry:hkmarketing@epc.com.hk

Whatsapp Enquiry: +85261990717

Buy

Products
1. Civil Engineering Testing Instruments
  Geotechnical Testing
  Structural and Materials Testing
2. Material Testing Equipment
  Fire Testing
  Battery Products Chemical Products Furniture
  Universal Testing Machines
  - Static Testing Machines
3. Transducer & Data logger
  Strain Gauge
  Transducers
  Data Acquisition System
  Vehicle Examination
  Museum Environmental Monitoring
4. Teaching and Research Laboratory Equipment
  
  Fluid Mechanics Advanced Fluid Mechanics Fluid Machine Thermodynamics Heat Transfer Renewable Energy Refrigeration & Air Conditioning Chemical Engineering Unit Operations Biochemical Engineering Water Treatment Applied Hydraulics & Hydrology Educational Food Technology Irrigation Water Management Internal Combustion Engine Process Control Teaching System Statics & Vibrations Fluid Science Engineering Fundamentals Machine Elements Naval Architecture
5. Digital Platform
  
  Online Monitoring Platform Smart Building Operating System
6. Industrial Testing
  
  Metal Testing Wood Testing Infrared Testing
7. Environmental Testing
  
  Wood Testing
8. Mobile impact crusher
  
  Mobile impact crusher
9. Device Diagnostic Tool
  
  Electronics Diagnostic
Industry
1. Roads, Bridges, Airports, and Railways Engineering
  Engineering Investigation
2. Building and Infrastructure
  Foundation Engineering
Solution
Service
1. Service
2. DownLoads
News
Community
About
1. Company Background
2. Join Us
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中文

EPC Service

Service

The National Hotline

400-700-9998
020-83362080(Fax)
Customer Service Email

service@epc.com.hk
Customer Service WeChat

Installation & Maintenance
Calibration Service
Original Parts
Training and Remote support

Installation

1. Installation of the Instruments: Assembling hardware components. Connecting the hardware components to the system.

2. Commissioning service: ensure the system is ready to deliver

3. Condition survey: Survey on the functionality and condition of laboratory instruments and testing instrumnets.

Repair and Upgrade

1. Door-to-door repair service

2. Inspection and maintenance

3. Repairs by manufacturer

4. Upgrade of Software and Hardware

Repair and Maintenance Contract

1. Annual repair & Maintenance service for Lab testing instruments

2. Annual repair & Maintenance service for testing instruments

3. Annual repair & Maintenance service for laboratory

Technical Service

1. Technical service for laboratory relocation

2. Technical service for laboratory test

3. Technical service for in-situ test

4. Technical service for monitoring system

5. Survey on the condition of testing instruments

6. Calibration

Calibration

Calibration of survey instrument: strain meter, vibration monitoring system

Self-calibration: self-calibration for testing instruments

Calibration by the manufacturer

Original Parts and Demo Units

- Selling of Original Parts

- Repair of Original Parts

- Renting of demo units

Product Training

1. Training on the operation of the instruments

2. Training on the maintenance of instruments

3. Training on the self-calibration

4. Training on the application of the systems

5. Providing user's manual

Customer Service Department

As the leader for providing total solution of advanced civil engineering testing instruments & equipment in China, Hong Kong and Macau, Earth Products China Ltd. had set up a well-structured Customer Service Department since the establishment of the company. The purpose of the Customer Service Department is to provide long-term and efficient After-sale Service and Technical Support. With the expansion of the company, the professionalism of our Customer Service Department had been well-maintained. With talents and experts in our company, we successfully built up a professional team to provide a very efficient after-sales service to the customer. With the advanced ERP system in our company, we can effectually resolve the products issues.

Currently, Earth Products China has the Hong Kong Headquarter Maintenance Center to provide technical support to customers. We also has 11 branches in Guangzhou, Beijing, Shanghai, Shenyang, Nanjing, Xi’an, Chengdu, Wuhan, Shenzhen, Fuzhou and Jinan. With the widespread after-sale service network in China, we provide a high standard technical support to our customers. We also set up Guangzhou Customer Service Center and Jinan Customer Service Center to improve our after-sales service. With more than 30 experienced after sales engineers in our after-sales service network, we strive our best to provide the most professional service to our customers.

Maintenance Center

Hong Kong HQ Maintenance Center
Guangzhou Customer Service Center
Jinan Maintenance Center

Hong Kong HQ Maintenance Center

Headquartered in Kwai Chung District, Hong Kong, Earth Products China Ltd. (EPC) occupies a 10,000 square foot self-owned office space. Its Hong Kong Maintenance Center provides customers professional repair services in a large work area. Hong Kong also houses a product calibration center. EPC (Hong Kong) After-sales Service is an authorized calibration center for Instantel Inc. and NEC Corporation products, including seismometers and infrared equipment. It is licensed to calibrate and repair Instantel and NEC's products.Address: 12/F Asia Trade Centre, 79 Lei Muk Road, Kwai Chung, Hong Kong
Fax: 00852-23955655
Telephone: 00852-23928698